National Terms and Conditions

Welcome to National. These Terms and Conditions govern your use of our website and services, and by registering an account with us, you agree to be bound by them in full. Our casino is operated by Techsolutions Group N.V. under a licence issued by the Government of Curaçao (licence 8048/JAZ2017-067, granted through Antillephone N.V.). Please read this document carefully before using National Casino, as it outlines your rights and obligations as a player.

Eligibility and Account Registration

To create an account and use National login, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require accurate, complete, and up-to-date information during national casino registration. You are solely responsible for maintaining the confidentiality of your national login credentials, and we are not liable for losses resulting from unauthorised access to your account caused by your failure to protect your password.

We do not accept players from a number of restricted jurisdictions, including but not limited to the United States, United Kingdom, France and its overseas territories, the Netherlands, Belgium, Ukraine, Russia, and several other countries listed in our full restricted territories policy. We reserve the right to request identity verification (KYC) at any stage, and such verification is typically completed within 72 hours.

One Account Policy

You may only hold one account with us. Duplicate accounts, whether opened under the same or different personal details, will be closed, and any associated bonus funds or winnings may be forfeited.

Deposits and Withdrawals

We accept a wide range of deposit methods, including Visa, Mastercard, Skrill, Neteller, Payz, bank wire transfer, and numerous cryptocurrencies such as Bitcoin, Ethereum, and Tether. The minimum deposit amount is 10 EUR/USD/CAD, while minimum withdrawal starts from 10 EUR/USD (500 EUR/USD for wire transfer). We process national withdrawal requests according to the following limits: 4,000 EUR/USD per day, 16,000 EUR/USD per week, and 50,000 EUR per month, with higher limits available for VIP members.

Deposits must be wagered at least 3 times on casino or live casino games, or 1 time on sports (at minimum odds of 1.10), before a withdrawal can be requested; otherwise, transaction processing costs may apply. We pay out progressive jackpot winnings in full, and any amount exceeding a given payment method's limit will be paid in instalments.

• We process crypto cashouts within 0-2 hours
• We process e-wallet withdrawals within 0-1 hours
• We process card withdrawals within 1-5 business days
• We process bank transfer withdrawals within 1-7 business days

Please note that intermediary banks may charge fees of up to 16 EUR on wire transfers, and a manual transfer fee of 12.5 EUR/USD applies upon account closure. Dormant accounts (no login for 12 consecutive months) will incur a maintenance fee of 10 EUR/USD per month.

Bonuses and Promotions

At National, we offer a Welcome Package of up to €300 plus a bonus game and 150 free spins across your first two deposits. Here at National Casino, we also run a Friday Reload Bonus, Crypto Reload Bonus, VIP Sunday Boost, and other seasonal offers. Every national bonus code or national promo code we issue is subject to the specific terms published alongside that offer, and all general bonus rules described in this document apply unless stated otherwise.

• All deposit, no-deposit, and free spin bonuses carry a 40x wagering requirement
• Maximum bet while a bonus is active is capped (e.g. 5 EUR/USD, 8 CAD/AUD/NZD) — bonus buys and doubling features count towards this limit
• Only one bonus may be active at a time, and only one bonus per person, household, device, or IP address is permitted
• Jackpot games, table games, and live dealer games either contribute 0% or are entirely excluded from wagering
• Withdrawing a deposit before wagering requirements are met forfeits the bonus and any related winnings

Players from Finland, Japan, and Georgia are not eligible for deposit-based bonuses, including the welcome package. Our national no deposit bonus offers, where available, must be activated within 3 days and wagered within 7 days of activation.

VIP Club and Loyalty Program

Our VIP Club consists of 15 levels, and participation begins automatically after your first deposit. We award 1 Comp Point for every 20 EUR/USD wagered on slots (bets made with bonus funds do not earn points). Comp Points can be exchanged for cash or bonuses depending on your VIP tier, and all level rewards carry a 10x wagering requirement, restricted to slot games. We reset Comp Point balances every two months, and unused balances do not carry forward.

Sports Betting

We provide a sportsbook offering pre-match and live betting on single and multi bets, with a minimum stake of 0.10 EUR per selection. Maximum winnings are capped at 100,000 EUR per bet, 250,000 EUR per day, and 500,000 EUR per week. Sports wagers must be placed at minimum odds of 1.10 to count towards the single wagering requirement applicable to deposits used for betting purposes.

Games and Fair Play

We work with leading providers, including Pragmatic Play, Evolution, NetEnt, Play'n GO, and many others, to offer over 4,200 games across slots, live casino, table games, jackpots, and crash games. Our games are regularly tested for fairness and use certified random number generators. We reserve the right to void any wins resulting from technical errors, software malfunctions, or exploitation of game bugs.

Account Suspension and Termination

We reserve the right to suspend, limit, or close your account if we suspect fraud, bonus abuse, collusion, use of prohibited software, or any breach of these Terms. In such cases, we may withhold winnings and bonus funds pending investigation. You may also close your account voluntarily at any time by contacting our support team.

Responsible Gambling

We are committed to promoting responsible gambling and offer tools such as deposit limits, loss limits, time-outs, and self-exclusion. If you feel your gambling behaviour is becoming problematic, we encourage you to reach out to our support team or consult independent organisations specialising in gambling support.

Customer Support

Our support team is available 24/7 via live chat to assist with any questions regarding national bonus offers, national deposit and national withdrawal queries, or general account issues. You may also reach us by email at support@National Casino.com, or for complaints, at complaints@National Casino.com. We aim to respond to all contact form submissions within 24 hours.

Changes to These Terms

We may amend these Terms and Conditions from time to time to reflect changes in our services, legal requirements, or industry practices. Continued use of our platform after any such changes constitutes your acceptance of the updated terms. We recommend checking this page periodically for the latest version.

Governing Law

These Terms are governed by the laws applicable to our licensing jurisdiction, Curaçao. Any disputes arising from your use of our services will be handled in accordance with our complaints procedure, and if unresolved, may be referred to the relevant licensing authority.